Progressive Auto Insurance Review
Progressive consistently offers affordable auto insurance rates, but there’s a tradeoff in customer service. Progressive is one of the best places to turn to if you’re looking to get a low rate on car insurance. Its “Name Your Price” tool enables you to build a policy around your own budget, and it offers several easily achievable discounts for things like buying online and paying in full. Progressive also delivers on coverage options, offering all the basics, as well as some normally difficult to find extras, like gap coverage, which will cover the difference between what your car is actually worth in the event of an accident and what you still owe on it. Progressive’s customer service is less impressive, however. It scored below average in the 2016 J.D. Power customer satisfaction survey , with customers citing claims handling as a big part of the issue. If this is a concern for you, it may be worth it to go with a company like State Farm, which is known for its excellent claim
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